Frequently Asked Questions
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Find answers to common questions below. If you need further assistance, please don't hesitate to contact us.
Orders & Shipping
Returns & Exchanges
Products & Quality
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Premium Signature Packaging
All our jewellery is beautifully wrapped in our signature BijouxLune packaging.
24/7 Dedicated Customer Service
Our Dedicated Advisors are available 24/7 to assist you.
Complimentary Shipping
We offer complimentary shipping on any orders above £80.
Complimentary 30 Days Exchange
You have 30 days to exchange or return any of our designs.